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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Urgent appointments for today
The Duty Doctor is able to deal with patients on the day who have urgent medical matters when there are no routine appointments available.
If you require this service, please phone reception who will take a message for the Duty Doctor including a contact number (you must be able to receive a call from the doctor) and a brief description of the medical problem so that the doctor can safely triage the calls.
How to book
- Telephone: 01865 429993
Routine Appointment
Appointments typically last 10 minutes, with double appointments available for complex issues.
Some matters can be handled via phone consultation, which should be booked in advance if you prefer a specific doctor. Urgent calls will be addressed by the duty doctor.
Please provide a contact number and a brief reason for the call. While we can't guarantee a callback time, we’ll try to accommodate your preferred timeframe.
Ways to contact us
3. Telephone: 01865 429993
4. Visit reception
Sickness Certificates (Fit Notes)
You must give your employer a doctor’s ‘fit note’ (sometimes called a ‘sick note’) if you’ve been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays. If we are unaware of the illness, then we may ask you to book an appointment with a GP first.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Home visits are for emergencies or for those who are housebound. We cannot visit those who are well enough to attend or can be brought to the surgery.
If you need a home visit, telephone: 01865 429993
When requesting a visit, please give the receptionist a brief description of the problem and make the request as early as possible in the day.
The practice frequently this use a home visiting service consisting of specialist paramedics who carry out emergency home visits.
For a home visit outside of practice hours please see our out of hours information.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Please keep your phone number up to date and when booking an appointment indicate the preferred number for the practice to call. Please make sure you are available for your telephone appointment. In general, due to appointment demand the clinician will not be able to attempt calling more than twice.
How to cancel
- Telephone: 01865 429993 and press option 1 - Where you can use an automated service to do this or wait to speak to a receptionist.
Out of Hours
Enhanced Access
We offer some appointments each week out of normal practice hours.
These can be booked the same as any routine appointment.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Providing NHS Services
Contact
Observatory Medical Practice
Jericho Health Centre
New Radcliffe House
Walton Street
Oxford, OX2 6NW
Telephone: 01865 429993